🚀 Challenge
Kasta’s growth ambitions were being constrained by infrastructure limitations that showed most acutely during high-demand periods. Promotional campaigns and seasonal peaks exposed gaps in resilience, deployment speed & operational efficiency.
Main problems:
- Platform instability during 2–3x traffic spikes, causing degraded user experience and checkout performance
- Infrastructure provisioning and deployment cycles measured in days, slowing time-to-market for new features and campaigns
- High operational overhead from manual infrastructure management, monitoring and scaling
- Long incident resolution times impacting revenue and customer trust
- Difficulty onboarding and scaling thousands of third-party merchants without proportionally increasing operational complexity